Shipping & Payment Info

Shipping Information

We ship all orders from the UK using Royal Mail, the reliable and trusted postal service.

UK Domestic Shipping

• Standard Tracked 48 (2–3 working days aim): From £3.55 (Great for most book orders – tracked with online updates.)
• Tracked 24 (Next working day aim): From £4.45 (For faster delivery – ideal if you're in a hurry!)
• Special Delivery Guaranteed (Next working day by 1pm, with £500 compensation): From £11.90+

Small parcels (up to 2kg, max dimensions 45cm × 35cm × 16cm) suit most books or small sets perfectly. Larger/heavier orders may use medium parcel rates (up to 20kg).Shipping costs are calculated at checkout based on weight and destination. We aim to dispatch orders same day (before 12pm) (Monday–Friday). Delivery is usually Monday–Saturday. Tracking: Every order gets a tracking number emailed to you.

International Shipping We ship worldwide! Rates start from around £8–£12 for small parcels to Europe (Tracked options available). Full international rates and customs info shown at checkout. Delivery times: 3–10 working days (Europe), 5–21 days (Rest of World). Note: Customs duties/VAT may apply for non-UK orders. Important: We pack books securely with recycled materials where possible. If your order is damaged in transit, contact us within 7 days for a replacement/refund.

Payment Information

We accept the following secure payment methods:

1. Credit & Debit Cards — Visa, Mastercard, American Express, Maestro, Visa Debit
2. Apple Pay & Google Pay

All payments are processed securely via our encrypted checkout (PCI DSS compliant). We never store your full card details. No surcharges for any payment method. Your order confirmation email includes full payment details.

Need Help?

• Questions about shipping times or tracking? Email us at info@oldspeakbookshop.co.uk or reply to your order confirmation.
• Returns: See our [Returns Policy] page for details (e.g., 30-day returns for unused books).